SHIPPING & RETURNS POLICY
Shipping Policy
+ STANDARD SHIPPING - FREE - Domestic
Our Free Standard shipments are spread over all the United State of America.
- Allow 24–48 hours for your order to be processed.
- Allow 2-5 business days from ship date for delivery
Shipped according to the best rate/time as determined by our system
We use various carriers for delivery of your package.
JCD Wellness, Inc. Products is not liable or responsible for any losses, damages or delays due to the actions or inactions of third-party freight forwarding shipping services.
+ EXPRESS SHIPPING - $4.99 - Domestic
Additional Shipping Option faster are spread all the United State of America.
- Allow 24 hours for your order to be processed.
- Allow 1-3 business days from ship date for delivery
Shipped according to the best rate/time as determined by our system
We use various carriers for delivery of your package.
JCD Wellness, Inc. Products is not liable or responsible for any losses, damages or delays due to the actions or inactions of third-party freight forwarding shipping services.
Additional shipping fees apply to all orders shipped to Alaska, Hawaii and US Territories, as well as all international and expedited orders. Overweight orders may also incur additional shipping charges. Certain promotions may offer alternate shipping rates.
Orders may incur additional shipping charges (minus applicable shipping promotions) based on weight and/or volume.
Return Policy
Return product
When customer completed purchases through product consultation or directly on the relevant platform of our online stores, we will assist them in obtaining support or commodity consultation services for the products purchased. However, in some cases, the customer's dissatisfaction with a product may be completely beyond our control, in which case it may be treated as a return, if the customer requests a return and meets the specifications of the return policy 30 Days from the purchase date, consumption. The amount will be refunded to the customer.
Refund Policy
According to the "Consumer Rights Protection Law", online shopping consumers are considered to be hesitant within 7 days (including 6 days, national holidays) from the date of receipt of the product, but the hesitation period is not a trial period, especially based on information. The product (online course) involves copyright. When you use the course, including: login to the learning website, we are unable to process the return for you. Please return according to our application to ensure your rights. After receiving your return request, Customer Service will check it. If you meet the return conditions, please contact customer service to inform the refund process. Description of the return policy:
When returning the physical product, the consumer must bear the shipping costs incurred for delivery and return. Please carefully evaluate the product for compliance when purchasing.
Return procedure
The consumer requests a return within 30 days. Please follow the customer service center to submit an application. The form must fill in the purchaser's last name, name, phone number, E-mail address and the name of the purchased product and the reason for the return. We will review the case after receiving the application. After the review, the E-Mail will reply and notify the consumer to complete the return administrative process. After the completion, the refund will usually be completed within 7 working days.
Abuse of return policy
If the customer is too dense, frequent or repeated return, we will prohibit the account from purchasing the right to purchase the goods as appropriate.
Return policy reform
This store reserves the right to modify this return policy at any time, so please check it frequently. We will notify you by email if there are material changes to our policies. If you continue to use the Service after any modification or change, and you believe that you have read, understood and agreed to accept the revised or changed policy, you agree to the Return Policy. If you do not agree to this return policy, or if your country or region excludes the content of this return policy, we recommend that you stop using the service immediately.
